What are the delivery times for your products?
Our delivery times vary depending on the destination. Generally, orders
are delivered within 5 to 10 business days. For international
deliveries, it may take a little longer.
Do you offer international shipping?
Absolutely! We are pleased to ship our unique decoration products all
over the world. International shipping fees and times will be calculated
at checkout.
What is your return policy?
We accept returns within 30 days of purchase. Items must be returned in
their original condition. Please see our complete return policy for more
details.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking
number. You can use this number to track your order's progress on our
website.
Are transactions on your site secure?
Yes, security is our top priority. Our site uses SSL encryption to protect your personal data and payment information.
Can I modify or cancel my order?
If you need to modify or cancel your order, please contact us within 24
hours of placing the order. We will do our best to accommodate your
request.
Do you offer customization services?
Yes, some of our products can be customized. Please visit our customizable products page for more information.
How can I contact customer service?
ou can contact us by email at contact@decokingdom.com, or through our contact form on our website. We are committed to responding within 24 hours.
Do you offer gift cards?
Yes, we offer gift cards in a variety of amounts. It's the perfect gift for your friends and family who love decorating!
How can I be informed about new collections and offers?
Sign up for our newsletter to receive the latest updates, exclusive offers, and decoration inspiration directly in your inbox.